Terms of service
Fayd is operated by FAYD Live LLC. See also Pricing and Refunds, cancellations and disputes.
For donors
Gifts are made to the organization running the event, charged on that organization’s own payment account with one of our payment processors (Stripe, or PayPal where the organization chooses it). Each gift includes “Fayd processing (est.)”, which covers card processing and Fayd’s 1.5% platform fee so the organization receives your full gift; it is shown before you pay. You may add an optional tip for Fayd (“Show Fayd some love”): it goes to Fayd, not the organization, is not part of your donation receipt, and is refunded only if your whole gift is refunded. Refunds are at the organization’s discretion. You must be 18 or older to give.
For organizations
- You are the charity and the merchant of record, responsible for your charitable registrations, tax receipts content, and compliance with solicitation laws.
- Payouts, disputes and refunds are handled on your own payment account. Fayd never holds your funds.
- Plans are billed monthly by participants per calendar month: Starter up to 1,000, Growth up to 5,000, Scale up to 20,000. Live events are never stopped mid-event for exceeding a plan.
- Prohibited uses include fraudulent or deceptive causes, sanctioned parties, and anything that violates the terms of the payment processor you use.
Transparency
When you close out an event, Fayd publishes a transparency report with totals and fees but no donor personal data.